Returns & Exchanges

At Burlington Philippines, we want to ensure you are completely satisfied with your purchase. If your items do not meet your expectations, you can return or exchange them within 30 days of receipt provided they are unworn and in their original packaging.

1

Initiate Your Request

Log into your Burlington account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached, and include a copy of your invoice or the authorization form.

3

Drop Off or Ship

Bring your package to any authorized courier partner or schedule a pickup through our returns portal using the provided prepaid shipping label.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund or exchange will be processed within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing